Contact Us
Have questions about Cloudlabels? We're here to help. Reach out through any of the channels below.
Send Us a Message
Email Support
Prefer to email us directly? We're always happy to help.
support@dbtags.comResponse time: Within 24 hours
In-App Support
Fastest response via our built-in help widget.
Open Cloudlabels AppClick the help beacon in the app
Specific Inquiries
Sales & Pricing
sales@cloudlabels.ioTechnical Support
support@cloudlabels.ioPrivacy & GDPR
dpo@cloudlabels.ioBilling Issues
billing@cloudlabels.ioPartnerships
partners@cloudlabels.ioPress & Media
press@cloudlabels.ioFrequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page or go to Settings > Account in the app.
How do I upgrade my plan?
Go to Settings > Subscription in the app, or visit our pricing page.
Can I cancel my subscription?
Yes, you can cancel anytime from Settings > Subscription. Your access continues until the end of your billing period.
How do I export my data?
Use the CSV Export feature in the Items table, or contact support for a full data export.
Our Response Commitment
12h
Business Plan Support
24h
Pro Plan Support
48h
Starter Plan Support
Business hours: Monday - Friday, 9am - 6pm CET